Location
vancouver
Job Type
Full-time
Posted
May 26, 2026
Job Description
Base pay range
Base pay range
$90.00/yr - $100,000.00/yr
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions.
The Role
Responsibilities:
- Act as a L2 support for assigned applications, resolving complex production issues efficiently.
- Investigate and troubleshoot incidents using monitoring and logging tools such as Dynatrace and Splunk.
- Collaborate with business users and internal teams to understand issues, gather requirements, and communicate resolutions effectively.
- Monitor application health and performance proactively, utilizing tools like Dynatrace, Helios, and CPE.
- Conduct root cause analysis to prevent recurrence of issues and improve system stability.
- Support and troubleshoot cloud environments, primarily Azure,...