L3 Engineer (Managed Services)

The Opportunity

We’re a growing managed services provider operating across Queensland, and we’re looking for an experienced Level 3 Systems Engineer to join the team.

This role suits someone who enjoys solving complex technical problems, working across infrastructure and cloud environments, and contributing to broader improvements in how services are delivered.

You’ll play a key role in both escalations and project delivery, while helping lift capability across the team through mentoring, knowledge sharing and process improvement.

The business is actively evolving toward a more proactive, automation-driven service model, and this role will be central to that shift.

What You’ll Be Doing

Day to day, you will:

• Handle complex escalations across Windows Server, Azure, M365, networking and core infrastructure
• Deliver technical projects including firmware upgrades, device deployments, back...