LATAM Delivery Manager - Digital Workplace Solutions

Description and Requirements

Service Management Office (SMO – Delivery) is an integral component of our Digital Workplace Solutions (DWS) Delivery portfolio. From a delivery perspective, we are committed to providing exceptional professional service quality, aligned with contractual commitments and consistently delivering a high standard of Customer Experience (CX).

Role

DWS Delivery is seeking a results-driven professional with strong leadership capabilities, a proven track record in continuous process improvement, and extensive experience in delivery and vendor management. This role is pivotal to the successful execution of Lenovo’s delivery of professional services. The ideal candidate will oversee end-to-end service delivery, ensuring operational excellence, cost efficiency, and an outstanding customer experience across LATAM markets.

Responsibilities