Lead - Account Management (CX - US Enterprise)

The Account Management team partners with existing customers to maximize the value of their Freshworks investment while driving long-term revenue growth. As a Senior Account Manager, you will nurture strategic customer relationships, identify expansion opportunities, and position Freshworks as a trusted business partner through consultative engagement.

Experience:  6-9 years of experience in SaaS Account Management, Sales, or Customer-Facing Revenue roles.

Impact You Will Create:

• Drive sustainable revenue growth by expanding business within an existing portfolio of customers.
• Build trusted executive relationships that improve customer retention and long-term account value.
• Partner cross-functionally to deliver business outcomes and create exceptional customer experiences.

Roles & Responsibilities (R&R)

Portfolio Mana...