Lead CCT Training & Process Improvement

A global BPM leader in Quezon City is seeking a team leader for their CCT function. The ideal candidate will have extensive experience in communication and cultural training, capable of leading initiatives to improve customer satisfaction metrics. Strong project management abilities, leadership, and organizational skills are essential. The role involves mentoring teams and driving process improvements while maintaining standards across training programs. A graduate degree is required for this position. Competitive benefits offered.
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