Lead Front Desk Supervisor at Forest Park

Become a key player at the Forest Park Hotel as a Full-Time Front Desk Supervisor starting April 2026. Your focus on guest service and operational support will enhance the hotel experience.
As a Front Desk Supervisor, you are responsible for managing daily operations and directly supporting team members. You will train new staff, handle guest complaints, and ensure that service standards and schedules are strictly followed. Your leadership will have a direct effect on guest satisfaction and team efficiency.
Key Responsibilities:
• Supervise daily Front Desk operations and agents
• Allocate tasks and schedule shifts for staff
• Train and orient new Front Desk associates
• Address guest inquiries and resolve issues
• Coordinate Front Desk functions with other departments
Requirements:
• 2–4 years of hotel Front Desk experience
• Prior supervisory experience is an asset
• Strong problem-solving abilities and communication skills
• Capability to lead and...