Level 2 IT Support Specialist Hybrid Role

Enhance your IT skills as a Level 2 IT Support Specialist with MSP Corp, focusing on user support, Azure management, and Microsoft 365 services in a hybrid work environment. Engage in hands-on technical challenges while ensuring customer satisfaction.
This role calls for a proactive approach to address server and workstation issues, manage Azure infrastructure, and participate in after-hours on-call support. With three years of experience in an SLA-driven environment, you will play a crucial role in maintaining security and compliance across multiple platforms.
Key Responsibilities:
• Handle escalated issues from L1 support teams
• Manage Microsoft 365 applications and security
• Implement and support identity and endpoint solutions
• Monitor virtualization performance and troubleshoot issues
• Create and oversee IT documentation and procedures
Requirements:
• 3+ years working in IT support operations
• Experience with Azure IaaS and services
• Strong b...