Loan Fulfillment Consultant

The role

As a Loan Fulfilment Consultant, you will be responsible for delivering lending service activities to optimise the lending workflow efficiency and effectiveness.   The Loan Fulfilment Consultant provides ongoing technical support and assistance and provides an exceptional customer experience to staff, customers and external parties that is aligned to our Customer Ownership and Operational Excellence Strategy. 

This role is key to delivering a quality loan experience and will be required to speak directly with customers to finalise work loan conditions or complete the loan file requirements.  This role is critical to ensure that the customer experience is always moving forward in the loan workflow. 

In this role, you will

• Action and progress loan variations through to unconditional approval, liaising with Consultants and customers to meet customer needs and provid...