Loyalty Program Operations Lead

Adecco Personnel Pte Ltd is looking for a dedicated professional to oversee Contact Centre operations related to loyalty programmes in Singapore. The role involves managing escalated member issues, conducting data analysis for insights, and collaborating with stakeholders to improve service processes. Candidates should have a Bachelor's degree or equivalent experience and strong communication, coordination, and organizational skills. Proficiency in MS Office tools and knowledge of data analysis is a plus. Fresh graduates are welcome to apply.
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