Manager, Cards & Loyalty Operations Toronto

Overview

Join RBC as a Manager overseeing Cards and Loyalty Supplier Management and Operations in Toronto. Ensure compliance and drive performance improvements in supplier management processes. This role requires you to effectively coordinate supplier performance and ensure the successful execution of the Cards and Loyalty strategy. Your contributions will involve contract oversight, risk management, and collaboration with cross-functional teams. Work closely with suppliers to document risks, develop solid relationships, and provide essential operational support.

Key Responsibilities

• Oversee supplier adherence to RBC’s Third-Party Policies
• Develop comprehensive requirements for projects with partners
• Manage identified risks from supplier reviews
• Verify compliance to Supplier SLAs and penalties
• Lead projects delivering Cards & Loyalty strategy

Requirements

• Experience clarifying project re...