Manager, Customer Intelligence

Lonza · Hyderabad, Telangana, India

Location
Hyderabad
Job Type
Full-time
Posted
May 30, 2026

Job Description

R75331Manager, Customer Intelligence

Location:Hyderabad, India

This is an office‑first role. Working together in person supports close, real‑time collaboration and team alignment, enabling us to deliver our best work. You will work primarily in the office, with the flexibility to work remotely for 20% of your time (one day per week).

Intro summary of the role

As the Manager of Customer Intelligence, you will drive the optimization of customer-related platforms and analytics capabilities. You will enhance customer data quality,optimizesystem performance, and deliver actionable insights. This role is central to driving automation, integration, and innovation initiatives to improve efficiency, scalability, andthe overalluser experience across Lonza’s global commercial systems.

What you will get

  • An agile career and dynamic working culture.

  • An inclusive and ethical workplace.

  • Compensation p...

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