Manager Operations

RBC · kuala lumpur, kuala lumpur, Malaysia

Location
kuala lumpur
Job Type
Full-time
Posted
June 06, 2026

Job Description

Job Description

  • Process Management - Manage timely completion of operational processes and strict adherence to controls to maintain target service levels.
  • Operational Governance - Reviewing process procedures periodically. Develop & implement comprehensive operating procedures that ensure the accuracy, timeliness and completeness of all processes.
  • Technical Oversight - Ensure technical quality, system or architecture decisions, and best practices in process are maintained. Stay current with relevant technologies and industry trends.
  • Project Management & Delivery - Oversee project timelines, resource allocation and monitor progress and remove blockers to ensure on-time delivery.
  • Continuous Process Improvement - Drive and track automation initiatives to streamline operations. Proactive in identifying process improvement opportunities and execute the implementation.
  • Audit & Governance - Lead technical responses to int...

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