Manager, Service Delivery Transformation (R02131)

Region of Waterloo · kitchener, region of waterloo, Canada

Location
kitchener
Job Type
Full-time
Posted
July 13, 2026

Job Description

Manager, Service Delivery Transformation (R02131)

Job Number: 4375
Job Type: Full-Time
Vacancy Reason: Net New Location: 150 Frederick St - Regional Admin Headquarters
Job Category: Information Technology
Number of Positions: 1
Department: Information Technology Services
Division: Corporate Services
Hours of Work: 35
Work Schedule: Monday to Friday, 8:30am to 4:30pm. This position works a minimum of 3 days in office, and 2 days at home or as per operational needs.
Union:
Management/Management Support
Grade: Management/Management Support Grade 08
Salary Range: $114,860.20 - $143,579.80 annually

The Role

Drives a large-scale, multi‑business unit strategy and program to modernize how work is done at the Region. Drives the strategy to rethink and redesign regional services using human‑centred and equity‑ba...

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