Location
pasig
Job Type
Full-time
Posted
June 03, 2026
Job Description
Job Summary
The Consumer Research Associate will support the development and execution of research initiatives that provide a deep understanding of customer needs, behaviors, and experiences within a large integrated utilities organization. The role is a blend of traditional research, human-centered design, analytics, and the use of digital platforms to generate actionable insights that support customer experience improvement, customer satisfaction, and service innovation.
Employee Recognition and Rewards
Performance Bonus
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Responsibilities
Consumer Research Design and Implementation
- Integrate management directions and strategies, environmental scans, and identified areas of study as inputs to consumer research
- Collaborate with the Consumer Research Lead, internal teams, and third‑party market research service providers i...