MGR (SERVICE TRAINER - MC) - Pune RO

Bajaj Auto Ltd · India, Maharashtra, India

Location

India

Job Type

Full-time

Posted

June 17, 2026

Job Description

Job Title:
Service Trainer
Function:
Service Operations – MC
Reports to:
Service Operations Head
Office/Location:
Pune
JOB PURPOSE
Scale up NPS across Dealerships
Develop a framework to assess region/Dealer performance on NPS
Partner with Dealerships to drive NPS
Compile reports and design Dashboards
Ensure sustenance for NPS
Simplify & Digitize Service processes at Dealerships
Train Dealer staff on NPS & soft skills
Link NPS with Business KPIs at Dealerships to assess performance
INTERACTION WITH STAKEHOLDERS
Internal
External
Direct
Field Service team
Service Support team
Spares team
Plant team
R&D team
Dealerships
Vendors
Mechanics
JOB REQUIREMENTS:
Educational Qualifications
Essential: Any...
        

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