Location
azcapotzalco
Job Type
Full-time
Posted
May 30, 2026
Job Description
-Job description**Role purpose**
To manage all the activities of assigned migration & remigration projects for a Group Service Center towards achieving cost effective, efficient implementation of processing work being migrated from HSBC businesses across the globe. Ensure delivery of high quality service within Service Level Agreements to predetermined critical timescales, in joint collaboration with Operations, Central Migrations team, Group businesses across globe and GSC functions in the assigned site.
The role has the accountability to make proposal for alternative pertaining to the availability of desks at the site for work allocation to each GSC in such a manner where there is balanced growth, increased revenue and cost effectiveness while following the guiding principles of Business Services & GSCG.
The job involves an array of activities spread across the following domains:
- Migration and Capacity Planning
- Migration Governance
- Benefit Tracking & Governanc...
To manage all the activities of assigned migration & remigration projects for a Group Service Center towards achieving cost effective, efficient implementation of processing work being migrated from HSBC businesses across the globe. Ensure delivery of high quality service within Service Level Agreements to predetermined critical timescales, in joint collaboration with Operations, Central Migrations team, Group businesses across globe and GSC functions in the assigned site.
The role has the accountability to make proposal for alternative pertaining to the availability of desks at the site for work allocation to each GSC in such a manner where there is balanced growth, increased revenue and cost effectiveness while following the guiding principles of Business Services & GSCG.
The job involves an array of activities spread across the following domains:
- Migration and Capacity Planning
- Migration Governance
- Benefit Tracking & Governanc...