Job Description
Motor Claims Team Manager
Croydon (at least 3 days a week office)
55k plus bonus
Croydon | Hybrid (3 days in office)
£55, + Bonus
IPS are working with a global insurer looking to appoint a Motor Claims Team Manager to lead a high-performing team handling complex third-party motor claims.
This is a leadership role with real influence – you’ll shape performance, drive technical excellence, and play a key part in controlling indemnity spend while improving customer outcomes.
The role
You’ll manage a team of adjusters handling predominantly Third Party Property Damage claims, with exposure to credit hire and some bodily injury. Working closely with senior leadership, you’ll be responsible for delivering strong operational performance, maintaining technical standards, and embedding a culture of continuous improvement.
You’ll also act as a key escalation point, ensuring customer outcomes are handled fairly and efficiently, while maint...