Multilingual Service Desk Analyst (Norwegian)

CGI · taguig, metro manila, Philippines

Location
taguig
Job Type
Full-time
Posted
June 05, 2026

Job Description

Education Requirements

  • At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field

Knowledge and Skills

  • Good written and verbal communication skills in the Norwegian language
  • Good computer and IT technical skills
  • Solid analytical and problem‑solving skills
  • Good process‑mapping ability
  • Proactive, service‑mindful, and able to multi‑task
  • Good interpersonal skills
  • Background in IT or Finance or HR

Responsibilities and Experience

  • Previous Service Desk experience
  • Willing to work in shifts
  • Able to work well in a high‑pressure environment
  • Flexible and able to adapt to changes quickly and think conceptually

Required Qualifications for Success

  • Proficient in written and verbal communication in English and Norwegian language
  • Experi...

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