Network Troubleshooting Specialist // Spécialiste en dépannage de réseaux

Since 1998, we've been on a mission to reshape how players interact with their favorite games,  growing into a global team of over 12,000 professionals spread across 70+ studios in 26  countries.  

We are always there to lend a hand to video games developers and publishers by offering a  wide range of solutions: from art and audio to testing, localization and finally - Player  Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player  Engagement provides technical support, community management, and trust & safety services  for a wide range of AAA and Indie studios in the gaming industry.  

Join us in our mission to build engaging player communities and offer outstanding  experiences!  

Key Responsibilities & Activities: 

Issue Resolution and Technical Requirements

Responsibilities go beyond troubleshooting,  they include root cause analysis, knowledge sharing, and in many cases changes at the infr...