Job Description
We are currently accepting Applications for a results oriented and guest experience minded Duty Manager at The Lodge at Ashford Castle.
Key responsibilities of the Duty Manager will include:
• To monitor daily operations in the hotel liaising with all relevant Head of Departments to ensure that all departments are staffed effectively and are organised to meet daily business needs
• To be fully aware of what is happening in the hotel at all times functions hosted onsite, VIP Sheet, etc. hosting daily function sheet meetings, and planning appropriately to ensure that that all guests & visitors onsite receive the highest standards of service and personal attention
• To manage standards and service levels in all areas of the operation, ensuring that product & service quality meets the required standard, and corrective action is taken as appropriate
• To liaise with Guests – having a visual presence during peak times breakfast service, check out, c...