Night-Shift Real-Time Workforce Analyst (BPO)

A leading global services company located in Taguig is seeking a dedicated professional to oversee staff attendance, analyze performance trends, and optimize resource efficiency. The role includes conducting real-time monitoring, generating reports, and collaborating with teams to enhance service levels. Ideal candidates should be prepared for a night shift work schedule in a dynamic operations environment. Strong analytical skills are essential for success in this position. This 100% on-site role in McKinley Hill offers the opportunity to contribute significantly to operational goals.
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