NOC Coordinator - Proactive Case & Ops Champion

CallTek is seeking a NOC Coordinator in Cebu City, Philippines. This critical role supports the Network Operations Center by ensuring seamless case progression and resolution through proactive follow-up and coordination.

The ideal candidate will have experience in a technical support environment, preferably in HSIA and MDU operations. Key responsibilities include monitoring open cases, maintaining communication with properties, and documenting case activities.

The position offers various benefits, including healthcare, snacks, meals, and bonuses.