Job Description
Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 200 professional experts across the globe, we service some of the worlds' most successful Fortune 500 and Fortune 1000 companies.
Key Responsibilities
• Implement and configure ConnectWise RMM to meet client requirements.
• Design and deploy monitoring policies, automation workflows, and scripts.
• Develop and maintain PowerShell, Python, or Bash scripts to automate tasks.
• Collaborate with internal teams and clients to gather requirements and recommend best practices.
• Conduct audits of ConnectWise RMM configuratio...