Norwegian Customer Support Representative - Benalmadena

Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is ideal for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian‑speaking customers, ensuring their needs are met promptly and effectively.

Key Responsibilities

• Deliver exceptional customer support to Norwegian‑speaking customers via phone, email, and chat
• Assist customers with inquiries regarding products, orders, and account management
• Effectively resolve complaints and issues to enhance customer satisfaction
• Maintain accurate records of customer interactions and feedback
• Collaborate with internal teams to resolve complex customer issues as needed
• Stay updated on product information, promotions, and company policies to provide accurate assistance