Ocean CX Specialist - Last-Mile Service Champion

APM Terminals in Mexico City is searching for a dedicated CX Representative to deliver world-class customer service through inbound and outbound calls. The ideal candidate will manage daily delivery issues, enhancing the customer experience with effective communication and problem-solving skills.

This position requires a High School Diploma or equivalent, a minimum of 2 years in a relevant role, and intermediate proficiency in ERP systems and Excel. Join a diverse and supportive team committed to your growth and development.