Office Experience Senior Manager

As Lisbon Capability Center’s Office Experience Senior Manager, you will support the delivery of Hub Management Services (HMS) strategy on the ground, contributing to a vibrant, safe, inclusive, and high-performing environment for all employees hosted there. You will help shape the hub’s culture, build connections to BCG’s core business, and ensure smooth day-to-day operations in line with our six HMS values: Safety, Well-being, Risk & Resilience; Creating Connections; Experience Excellence; Office Service Excellence; Operational Efficiency & Scalability; and Hub Leadership.

You will work closely with the Hub Sponsor, local leaders, Hub HR, and counterparts across Portugal, as well as the broader HMS team. The role requires a blend of operational delivery and people management—executing against clear plans, engaging employees, surfacing issues early, and enabling high-quality service delivery across events, facilities, IT coordination and space management.

Hub Lead...