Ofr export & gateway supervisor

OFR Export & Gateway Supervisor

Join DHL Global Forwarding, Freight (DGFF), the Group’s air, ocean, and road freight specialist. DGFF offers standardized transport and highly specialized end‑to‑end solutions worldwide.

Location: Johannesburg, South Africa.

Job Purpose

Steer a team of Ocean Freight Exports, Gateway and Cross Trade Specialists to efficiently execute operational activities while ensuring adherence to service promises and regulatory standards. Focus on maximizing gross profit and productivity and fostering a customer‑centric culture while acting as the primary escalation point for any exceptions. Regular performance evaluations and proactive monitoring are essential to identify and implement improvements.

Responsibilities Steer a team of Freight Exports, Gateway and Cross Trade Specialists to complete operational activities in line with GTOM, 1 F1 O, our service promise and regulatory compliance procedures and lead by example. Drive GP maximiza...