Onsite IT Support Technician – VIP & End-User

Sharp Brains Solutions seeks a Helpdesk Support Technician Level 1 for a B2B/Freelance engagement in Singapore. The role is on-site five days a week, handling end-to-end technical support for desktop and laptop systems, and participating in IMAC activities as needed.

You will deliver remote and deskside support using EUC tools, manage software installations, security patching, and incident resolution in line with ITIL practices while ensuring adherence to corporate security policies and VIP