Job Description
Vehicle & Hardware Support
Diagnose hardware‑linked failures in connected vehicles:
TCU resets, signal loss, OTA download/flash failures, CAN/OBD anomalies, power and cellular issues. Analyze OBD logs, UART logs, TCU dumps , and telematics traces; prepare pre‑RCA data packs with VIN and scenario traceability. Validate issues on bench setups (HIL/SIL where applicable) and document clear reproducibility steps. Support OTA trials and regression checks for hardware‑dependent features; verify preconditions and rollback safety. Maintain diagnostic toolkits, triage checklists, and versioned playbooks ; close feedback loops with field teams. App & Cloud Support
Investigate issues related to customer and dealer mobile applications : login, pairing, feature activation, notifications, and telematics data sync. Analyze app–cloud...