Location
Gateshead
Job Type
full time
Posted
May 26, 2026
Job Description
The Best Connection are currently recruiting Operations Agents to join our client's busy parcel and logistics hub on the Team Valley. This is a varied, fast-paced role where no two days are the same ideal for candidates who enjoy working as part of a team and thrive in an active working environment.
The Role:
- The Operations Agent acts as the face of the Service Centre, responsible for providing excellent customer service both internally and externally.
- As an Operations Agent you are responsible for ensuring that the day to day Customer Facing activities within the Service Centre are completed to the required standards.
- You will be required to ensure that all internal and external visitors to the Service Centre are handled in the appropriate manner and act as Service Centre Receptionist at times.
- Assisting with administrative duties and customer queries when required
- Maintaining high standards of health, safe...