Operations and Maintenance Team Lead

Company Overview

MOZARK is a Digital Experience Management Platform that measures real user experience on real devices and networks. Using AI/ML, MOZARK delivers insights to improve digital infrastructure, apps, and enterprises, fostering collaboration and innovation across ecosystems.

Job Summary

Lead a team responsible for the operation, maintenance, optimization, and troubleshooting of in-building DAS networks to ensure network availability, KPI compliance, and customer satisfaction.

Responsibilities

• Manage daily operations of DAS networks across multiple sites to ensure network uptime and service availability meet SLA requirements
• Conduct preventive and corrective maintenance activities to maintain optimal network performance
• Monitor alarms and network performance using Network Management Systems (NMS) to promptly identify issues
• Coordinate fault isolation and restorati...