Job Description
Job Summary
The Operations Associate serves as the primary point of contact in the Office of the Registrar for students, parents, faculty, and staff. The incumbent responds to requests for information and assistance regarding all aspects of student registration and academic records, and performs routine registration actions on behalf of students. The Operations Associate processes all transcript requests in accordance with FERPA regulation.
Minimum Qualifications
High School Diploma or GED required
Minimum of two (2) years of related experience; university experience in a student services–related office preferred
Experience providing customer service via phone, email, and/or in-person interactions
Relevant combinations of education, training, and experience may be considered.
Minimum Knowledge, Skills, and Abilities
Excellent verbal and writte...
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