Operations Coordinator Security Control Tower (12 month contract) Job Details | Purolator (Toronto)

Job Overview

The Ops Coordinator Security Control Tower acts as the operational lead responsible for evaluating and stabilizing all discrepancies within the physical security network. This role manages all security monitoring systems, audits, reporting, and network issues while assisting overall network operations. The position collaborates with Loss Prevention, Regional Service Lead teams, and Network staff on a continuous improvement approach.

The schedule is four days a week, 10‑hour shifts, alternating weekends with rotating days and nights, and covers a 24/7/365 duty cycle. This is a 12‑month contract.

Responsibilities

• Provide alarm monitoring in accordance with protocol via Access Control and/or Automatic Video Display for intrusion, burglary, or duress.
• Provide access control with Automatic Video Display and Voice Communications.
• Dispatch personnel and enact escalation procedures based on incident assessment.
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