Location
Port Elizabeth
Job Type
fulltime
Posted
July 15, 2026
Job Description
- Responsible for ensuring all staff conform to the required standards of services and efficiency;
- Ensure service providers comply with procedures in place;
- Monitor the Service provider SLA;
- Monitor and supervise the daily operations;
- Continuously improve quality standards;
- Ensure sufficient staffing levels across all departments, including service providers and internal staff;
- Responsible for the daily operational planning;
- Ensure all staff are on duty and in full uniform;
- Monitor company communication platforms and ensure that all requests are actioned;
- Ensure check-in counters are open, on time and maintained as required (airport specific requirements);
- Plan, monitor and evaluate the delay process effectively, efficiently, and professionally;
- Complete the daily shift report and any delay reports as required;
- Attend and conduct shif...