Operations Engineer

Looking for an Operations Support Engineer (6 pax) who will be part of the main development team to support L2 and L3 code-level changes to an internal product. The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure.

• Monitor and analyse the current state of various product runtime environments (production and non-production) to ensure optimal system performance, and develop a data‑driven strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.
• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provide reporting and escalation to higher management or the incident committee if necessary.
• Develop operational and process...