OPERATIONS EXECUTIVE

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites

• Effective instruction and management of manpower on site to ensure delivery of daily operations

• Plan and schedule rosters based on available manpower

• Take charge and resolve operational ground issues when the needs arise

• Handle clients' complaints and attend to emergency calls

• Fulfil clients' expectations and requirements and ensure good customer relations

• Coaching and guiding direct reports on work-related issues

• Ensure a high standard of performance as per contract requirements

• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance <...