Operations Learning and Performance Manager

Sun Life · Taguig, Metro Manila, Philippines

Location

Taguig

Job Type

Full-time

Posted

June 05, 2026

Job Description

Job Description
 :Lead and coach direct reports for high performance and continuously look for ways to improve team performance and ensure opportunities for growth and development.
Manage Business Partner relationships (Finance, Internal Audit, Operational Risk, Canadian Operations, Best Practice) by engaging with them to close gaps, share quality and learning results, present trends with the goal of continuously improving Quality and Learning in Operations.
Leverage relationships to help with the implementation of Quality and Learning recommendations in Canadian Operations.
Manage all Quality and Learning projects and initiatives including requests for solutions or programs to determine scoping and details of involvement; partnering with Business Partners in delivering projects aligned to their strategies.
Partner for the development and creation of new Quality and Learning Programs that support business strategy and keep in line with the Qual...
        

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