Operations Manager

Our client is a trading firm specializing in sports betting arbitrage. The company is heavily focused on infrastructure and operations, managing thousands of gig workers through complex multi-stage pipelines. The team has grown rapidly, emphasizing a culture that values quick and written communication, high standards, and the ability to handle nuanced problems in a dynamic environment.

Our client is seeking highly competent individuals for general operations roles. These roles involve managing standard operating procedures (SOPs), dealing with edge cases, and handling various operational issues including supply chain, bookkeeping, trade reconciliation, and internal and customer support.

• Create and iterate on SOPs
• Manage SOP adherence
• Handle edge cases and miscellaneous operational issues
• Collaborate with departments such as recruiting, onboarding, tech support, and quant