Job Description
Tomorrowland is expanding its activities to Ibiza and is therefore looking for a hands‑on and experienced Operations Manager to oversee all day‑to‑day activities and ensure seamless execution across departments. This is a unique opportunity to be part of an exciting new project on the island, where operational excellence, innovation, and guest satisfaction are key to creating unforgettable experiences.
As the Operations Manager, you will be responsible for managing all operational aspects. This includes guest management, artist hospitality, guest satisfaction, overseeing staff, ensuring high standards of service, and maintaining the facility. Your role will be crucial in delivering an exceptional guest experience and upholding the Tomorrowland brand.
RESPONSIBILITIES
- Lead the pre‑opening phase in your department and assist in creating a new entertainment experience.
- Develop & own our service strategy.
- Oversee daily gue...