Job Description
Posted On: 12th August 2024
A progressive career opportunity for an Operations Manager- to join an award-winning professional services consultancy. This is an exciting career opportunity working within a highly successful International company, where you will have the opportunity to make a genuine impact on the business with a focus on driving performance and developing a culture of operational excellence.
Providing clear leadership, technical support and ensuring day to day functional operation of the team meets productivity and quality standards.
Day-to-Day
* Mentoring and monitoring team, ensuring they provide commercially focused, quality advice to clients recognising gaps in knowledge recorded for training and development purposes.
* Overseeing the management of the team, ensuring all protocols and KPIs are met and client SLAs are adhered to with no work outstanding.
* Liaising with clients to discuss their requirements and needs, ...