Operations Manager: Lending - CVZOML

Main job function

The Operations Manager is responsible for overseeing the day-to-day activities of the Operations Department, ensuring efficient workflows, high-quality service delivery, and the seamless execution of processes. The role requires strong and hands-on people management to lead, coach, develop, and performance-manage operational teams within a demanding, target-driven environment. The role drives continuous improvement, ensures adherence to standard operating procedures (SOPs), and supports business growth by enhancing operational capacity, productivity, performance, and overall effectiveness.

Qualifications

• Minimum:
  Honours Degree in Finance or equivalent.
  At least five (5) years solid people management experience to a team of at least eight staff members.
• Preferred:
  5-7 years of experience working in the financial services and/or lending industry.
• Familiarity with loan administr...