Operations Manager: Process Excellence & Governance

RBC in Kuala Lumpur is seeking a full-time operational management professional to oversee process management, ensuring adherence to controls and service levels.

The candidate will lead project delivery, implement operating procedures, and collaborate with stakeholders to align technology initiatives with organizational goals. Experience in customer service and risk compliance is essential.

The role is based in Putrajaya, Malaysia, and requires 40 hours of work per week.