Operations Specialist (Driver Support)

Job Description

About Xpress

Xpress is a fast‑growing mobility and technology platform providing safe and comfortable 2‑wheel and 4‑wheel taxi services across major cities in the Philippines. Our mission is to create convenient, accessible, and efficient transportation solutions while empowering drivers, riders, and communities.

We are continuously expanding our operations and are looking for passionate, driven individuals who want to grow their careers and contribute to shaping the future of mobility.

Job Overview

As an Operations Specialist at Xpress, you will be on the frontlines of ensuring drivers and vehicles are available, compliant, and delivering excellent service during your shift. You will directly support shift operations, manage driver queries, monitor attendance, and enforce compliance to achieve company KPIs.

This role is crucial in keeping cars on the road, resolving issues quickly, and maintaining zone discipl...