Ops Supervisor: Client Tech BI Excellence

A leading customer service provider is seeking an Operations Supervisor in Angeles, Pampanga. Responsible for managing a team of agents, you will ensure high-quality customer service in various languages. The ideal candidate will have a background in sales and customer service, with excellent communication skills. This role offers opportunities for developing and streamlining procedures, coaching team members, and ensuring the team meets performance metrics. A related degree is preferred.
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