Order Desk Associate

At Payzant, the Order Desk is the hub of our customer experience. As an Order Desk Associate, you are the connection point between customers, sales, warehouse, and delivery teams. Your accuracy, communication, and service mindset ensure every order is processed correctly, efficiently, and with care.

In this role, you will support contractors, homeowners, and internal teams by entering orders, providing product information, coordinating deliveries, and resolving inquiries. You play a critical role in delivering a seamless experience from quote to completion.

The ideal candidate is detail-oriented, organized, customer-focused, and thrives in a fast-paced environment where collaboration and accountability matter.

KEY RESPONSIBILITIES

Customer Service

• Greet and engage with both contractors and the public, offering detailed advice on products suitable for their projects.
• Address customer inquiries promptly, ensuring a profess...