Order Entry Specialist

About the job

As an integral member of our team, you will play a pivotal role, our customers rely on us to deliver service work that is well-organized, traceable, and dependable. You will have the opportunity to ensure service and parts orders are created accurately and documented properly, so workflows can move smoothly from initiation to completion. You help maintain operational clarity and support positive customer experience behind the scenes, contributing to the overall success and growth of our organization.

Location

Currently, this is a Hybrid opportunity located in Greenwood IN, Houston TX, Warrington PA and Richmond VA.

Responsibilities

• Create and process orders in OneCRM, One4AL, OneService, ServiceNow, and other systems until D365 migration.
• Cross-verify order structure against PO and approved quote for 100% consistency before entry.
• Validate documentation, scope codes, approvals, labor/service est...