Otto's Service Centre Assistant Manager Role

Join Otto's Ottawa as an Assistant Service Manager and ensure the highest standard of service in automotive care. This pivotal position utilizes your product knowledge and management skills to enhance customer experience.
As the Assistant Service Manager, your main focus will be on organizing and controlling service department activities while driving sales and maintaining quality. You will oversee performance metrics, manage workshop operations, and foster an environment of teamwork and accountability. This role requires exceptional problem-solving abilities and customer management skills.
Key Responsibilities:
• Evaluate weekly automotive service sales and performance metrics
• Monitor workshop lead times and repair quality
• Ensure all Work Orders are tracked and invoiced correctly
• Review and analyze aftersales market performance
• Conduct daily Carry Over Analysis on vehicles
Requirements:
• Five years of automotive service experience required
• Coll...