Outbound Call Representative

Job Description

Government Mandated Benefits

13th Month Pay

We are seeking a motivated and detail-oriented Outbound Call Representative to join our team. The ideal candidate has experience in outbound calling, CRM management, and data entry. This role requires strong communication skills, the ability to follow scripts naturally, and confidence in handling high-volume outbound calls.

Key Responsibilities

• Conduct outbound calls to potential customers.
• Follow provided call scripts and communication guidelines accurately.
• Update and maintain customer information in the CRM system.
• Perform accurate data entry and ensure all records are updated in real time.
• Qualify leads and gather relevant customer information.
• Schedule appointments or transfer qualified leads to the appropriate department.
• Meet daily, weekly, and monthly call and productivity targets.
• Ensure comp...