Outbound Sales Representative (Evenings)

San Fernando, PH

Position

Outbound Sales Representative

Overview

The Outbound Sales Representative will connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences.

Key Responsibilities

• Make outbound and receive inbound calls in a professional and courteous manner.
• Educate customers on products and services, identifying upsell opportunities.
• Understand customer needs and recommend tailored solutions.
• Use internal systems to manage accounts and process orders accurately.
• Research and resolve customer issues, coordinating with other departments as needed.
• Follow scripts, policies, and procedures to ensure consistency and compliance.
• Maintain accurate records and safeguard customer information.
• Escalate complex issues to supervisors or appropriate teams.
• Stay current with training, u...