Patching & Deployment Engineer (Endpoint Engineering / VDI)

Key Responsibilities • Own end-to-end patching and deployment lifecycle across enterprise endpoints (Windows physical, virtual, and VDI). • Execute and improve release and deployment processes aligned with ITIL (Incident, Change, Release, Problem management). • Manage and optimize deployments using: o Tanium o Microsoft Endpoint Configuration Manager (MECM/SCCM) o VMware App Volumes for application delivery • Perform patch compliance monitoring, reporting, and remediation (last-mile fixes). • Collaborate with global teams to ensure on-time execution of release schedules. • Troubleshoot deployment failures and drive root cause analysis and permanent fixes. • Implement automation for patching, deployment, and reporting using scripting and APIs. • Ensure security compliance by addressing vulnerabilities and patch gaps. • Analyze logs and telemetry (e.g., Splunk) to identify trends and improve deployment success rates. • Support VDI environments (Horizon) including application layering and...